FAQ

Default solution folder, feel free to edit or delete it.

When will my order ship?
All in stock orders placed Monday through Friday (holidays excluded) by 4PM eastern time will ship the same day. All in stock orders placed after 4PM will s...
Tue, Nov 18, 2014 at 1:49 PM
When will my credit card account be charged?
If you used a credit card for payment your card will not be CHARGED AT TIME OF ORDER ENTRY AND AUTHORIZED FOR THE AMOUNT DUE. The original authorization...
Fri, Oct 19, 2018 at 4:32 PM
How do I track my order
When your order is shipped you will be sent an email with a tracking link. Please allow up to 24 hours after receiving this link to retrieve tracking informa...
Fri, Oct 19, 2018 at 4:34 PM
What does Ordered on Demand Mean
An item that is "Ordered on Demand"  is when an item is not in stock at our facility and will be shipped at a later date or shipped directly from ...
Fri, Oct 19, 2018 at 4:34 PM
I received broken lamps or damaged shipment, what do I do?
If you receive any order that appears to be damaged, please DO NOT REFUSE THE ORDER. Many times there may only be a small number of actual damaged items. Ac...
Fri, Oct 19, 2018 at 4:36 PM
What do I do if I ordered or received the wrong item(s)?
If you have received your item and have established an online account, you can submit a return request online as part of our new Easy Returns program. S im...
Fri, Oct 19, 2018 at 4:37 PM
Return Shipping of wrong items
If you made an error in ordering or ordered the wrong item, you will be responsible for safely shipping the item back to Atlanta Light Bulbs. If we made the...
Fri, Oct 19, 2018 at 4:38 PM